Embroidered Hats

Shipping & Returns

Order Processing & Delivery

All orders are processed within 1–2 business days (excluding weekends and holidays). You will receive an order confirmation email when your order is placed, followed by a shipping confirmation with tracking information once your order has shipped.

Most packages arrive within 2–4 business days after shipping.

Orders are shipped via UPS or USPS, depending on the destination and order size. Please be aware that delays may occur due to weather, holidays, labor shortages, or incorrect address information.

Shipping Rates

• 
  on orders over $60 (before tax)
  
• 
  shipping on orders under $60
  
• 
  shipping on orders under $13
  

Tracking Your Order

When your order ships, you will receive an email with a tracking number. Please allow up to 48 hours for tracking information to update.

If you haven’t received your package within 5 days of your shipping confirmation, please contact us at sales@castagaintackle.com with your name and order number.

Shipping to P.O. Boxes

We ship to P.O. Boxes via USPS only. If a carrier issue arises, we will contact you directly to arrange alternative delivery.

Returns & Exchanges

We accept returns within 30 days of delivery. Items must be unused, in original packaging, and include proof of purchase.

To start a return, email us at sales@castagaintackle.com. If your return is approved, we’ll send a return shipping label and instructions. Please do not send items back without contacting us first — unauthorized returns will not be accepted.

Questions?

We’re here to help. Reach out anytime at sales@castagaintackle.com.